Add README

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+# Roadmap — Support
+
+This repository is used **only for support tickets** — it does not contain any source code. The actual application source is kept in a separate, private repository.
+
+## Reporting a problem or request
+
+[Open a new issue](../../issues/new) here on Gitea. You'll need a free account on this Gitea instance to file one — [sign up](/user/sign_up) if you don't have one yet.
+
+## Prefer not to create an account?
+
+You can reach us without one:
+
+- Contact form: https://roadmap.forum/contact
+- Email: info@roadmap.forum
+
+---
+
+Roadmap — https://roadmap.forum